Refunds and cancellation

How paid plans are billed

Cloudappsolutions Inc operates CyberEnforced. The free plan has no charge. Pro and add-ons have published list prices on the pricing page. Paid plans are billed by invoice. The product does not ask for a card unless card checkout has been turned on for that environment. There is no separate setup fee, and add-on prices are the list prices on that page, not a quote that replaces them.

Training is $19 per month for up to 10 seats, then $2 per additional seat per month. The Compliance Suite comparison on the pricing page uses that included seat count. Extra seats are still $2 each.

How to cancel

Email josh@cyberenforced.io from an owner or admin address and say which organization to move back to the free plan, or to close. A staff member changes the plan. There is no self-serve cancel button on the invoice path, because the product does not run the subscription itself.

If card checkout is turned on for an environment, the billing page shows Manage billing, which opens the payment provider's portal. That control is absent when checkout is not configured.

Canceling stops future invoices. It does not, by itself, delete the organization. Account and organization deletion are described on the data deletion page.

Refunds

This draft does not promise a refund. [REFUND WINDOW] and [REFUND METHOD] are not set here, because they are not stated anywhere else in the product.

To ask about an invoice already issued, email josh@cyberenforced.io with the organization name, the invoice number, the amount, and whether you want a refund or a credit. [REFUND POLICY PENDING LEGAL REVIEW: whether a paid invoice is refunded, credited, or left as-is.]

The free plan has no charge to refund. You can stop using it and delete your login from your profile.

Contact

Cloudappsolutions Inc, 333 Swanson Drive, STE 107, Lawrenceville, GA 30043. Email josh@cyberenforced.io.